Documentation
Guides for the Twitch bot, Discord bot and Command Deck, from setup to automations.
Read the docsHow can we help?
Search the docs, ask the community, or reach the team directly.
Community Discord
Ask questions and get help from other creators and the team.
Join the Discord (opens in a new tab)Email support
Write to support@soulstack.gg. Include what you were doing and what you expected.
Email support@soulstack.gg
Frequently asked
Yes. The core of Bearsong is free. Premium is optional and billed in GBP. See free and Premium for the details.
Twitch and Discord. Connect one or both. Bearsong sits beside your streaming software, such as OBS Studio, and does not replace it.
Sign in to Bearsong, connect your account and turn the bot on. The quick start walks through each step.
Goose Quest is the card collecting game for your Twitch chat, and Pond Party is a multiplayer party game. Both keep their game names inside Bearsong. Browse the Goose Quest card gallery or read the Goose Quest docs.
Post it in the community Discord or email support@soulstack.gg with the steps to reproduce it.
The status page lists each Bearsong service and how to report a problem. It does not show live uptime.
Read the privacy policy, then email support@soulstack.gg with your request.
Your data and privacy
To ask about your data, including access, correction or deletion, read the privacy policy and then email support@soulstack.gg. The terms cover how each service may be used.